Since its inception in 1997, White Glove Community Care, Inc. historically provided home health care to patients in the community.The agency was established to address the needs of individuals at home who were either recovering, disabled, chronically/terminally ill, or in need of nursing care and/or assistance with the essential activities of daily living. Today the agency has a 12 year history of providing these services to patients with diminished physical capabilities who choose to live independently.
In addition, the agency subcontracts with many of the major CHHA's
(Certified Home Health Agencies) and long term care providers/facilities to
provide nursing services (skilled & paraprofessional care), and we also
provide temporary per diem nursing services and case management activities.
White Glove Community Care works closely with White Glove Placement, Inc. (staffing division at the same location), which is a national health care staffing company, to satisfy all recruitment needs. As a result of this affiliation, the agency has access to an active database of over 23,000 personnel who are based throughout the New York area. Collectively there are more than 30
languages/dialects that are spoken by our clinical staff, including but not limited to: ��Spanish, French, Korean, Arabic, Russian, Chinese, etc., etc.
This rich database allows us to provide personnel with the desired culture,
experience, certification, and credentials in accordance with the specification of the needs.
Our recruitment and hiring process is comprehensive in nature. Our rigorous screening process includes criminal background checks, licensing/certificate
verification, and professional sanction monitoring. Candidates must complete health-screening requirements and competency testing for medications and clinical skills, in addition to Core Mandatories (i.e., Infection Control, HIPAA, Fire/Safety, Cultural Diversity, Disaster Preparedness, Patient Safety Goals, etc.).
We have an active QI program, which addresses and monitors the resolution of issues. All complaints are addressed in a timely manner by the assigned
contract coordinator, and clinical issues are referred directly the Director of Patient Services and, if necessary, the Vice President of Clinical Services. It is our goal to maintain a collaborative working relationship with all clients in order to ensure timely and appropriate resolution to all complaints and identified issues.